Rich was honest and great to deal with during a recent auto repair. I was a long way from home and was forced to check online reviews to determine which shop to work with when my SUV broke down on the tollway. Rich's reviews are all true! Pleasant, polite, accommodating and incredibly fair with a clean shop! If he would have told me it was $300 to fix the SUV, I would have been grateful because the dealership quoted me $1,100, but instead the repair was only $85. When I asked how he got to $85, he said it took a fraction of an hour for his crew to complete the job so that is exactly what was billed! Amazing! Wish I lived closer, Rich earned our business for years to come!!